LVN - Health Coach
Location: San Antonio Texas
Description: South Alamo Medical Group is currently seeking to employ LVN - Health Coach right now, this career will be placed in Texas. For detail informations about this career opportunity please read the description below. Our company:
This is a unique opportunity to expand on a career in healthcare with a leader in the healthcare industry. Our mission is to provide exceptional health care services with compassion and promptness. Our vision is to be innovative in methods, tools, and environment to empower clinicians and staff to provide exceptional health care services and ensure consistent and steady growth. The South Alamo Medical Group specializes in providing outstanding primary medical care and consists of Internists, Family Practice physicians, Pediatricians, Family ! Nurse Practitioners, and Physician Assistants.
Job Summary! The LVN Health Coach is responsible for successfully supporting Disease Management/Chronic Care Program requirements for medical group/health plan members. The Health Coach acts as an educator, resource, and advocate for members and their families to ensure a maximum level of independence. The LVN Health Coach will interact and collaborate with multidisciplinary care teams, which include physicians, nurses, pharmacists, laboratory technologists, social workers, dietitians and other educators. The LVN Health Coach will assist in providing patient empowerment through the use of motivational interviewing skills, problem solving, and self-management goal setting.
Essential Job Functions
1. Works with the PCP and clinic staff to identify patients with high risk diagnoses such as CHF, IHD, COPD/asthma and diabetes and ensures clinical guidelines are being followed.
2. Conducts Chronic Care Model visits and reviews the patient’s informal and formal support syst! ems, focusing on what patients want to improve and educating them about their chronic disease.
3. Utilizes appropriate motivational interviewing techniques necessary for coaching and assisting the patient to complete a self-management goal/action plan.
4. Enters timely and accurate data into the Disease Management database, PsiMed, SmartClinic and other applications necessary to communicate patient needs and to ensure complete documentation of patient visits and phone calls. Tracks self-management goal outcomes and documents in disease management database.
5. Pulls tasking report from Disease Management database and conducts Chronic Care Model follow-up phone calls to eligible CCM enrolled members who have set self-management support goals within 2 weeks of date tasked. Ensures all delegated tasks are also completed within 2 weeks of date tasked. Tracks self-management goal outcomes and documents in disease management database.
6. Maintains current knowledge! regarding CHF, IHD, COPD/asthma and diabetes as well as related treatm! ents and medications.
7. Establishes a trusting relationship with identified patients, caregivers, clinic staff members and physicians.
8. Attends educational offerings to keep abreast of change and complies with licensing requirements, ensures all patient educational materials are up-to-date, and maintains knowledge of specialty and ancillary provider contract contents, to include exclusions and contract terms.
9. Conducts clinic one-on-one visits with Disease Management Chronic Care Program participants, utilizing the Chronic Care Model, to assess patient needs for DME, home health, value-added services and any other necessary resources. Communicates these needs to the appropriate person (i.e. Social Worker, clinic staff, etc.) or addresses them per process
10. Collaborates with the nurse manager to recommend policies, procedures and standards which affect the care of the patient with high-risk chronic disease diagnoses such as CHF, IHD, COPD/asthma and di! abetes.
11. Performs all other related duties as assigned.
Minimum Required Education, Experience & Skills
§ High School Diploma or GED.
§ Licensed Vocational Nurse with a current license to practice in the state of employment.
§ Two or more years experience in a physician’s office, clinical or hospital setting required.
§ Cardiac, medical-surgical and/or critical care experience required.
§ Proficient knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD.
§ Experience related to patient education and/or motivational interviewing skills and self-management goal setting.
§ Excellent verbal and written skills.
§ Ability to interact productively with individuals and with multidisciplinary teams.
§ Proficient computer skills, including Microsoft Word, Excel, Access and Outlook.
§ Excellent organizational and prioritization skills.
Preferred Education, Experience & Skills
§ Knowledge! of managed care, referral processes, claims and ICD-9 and CPT coding. !
§ Five or more years experience in a physician’s office, clinical or hospital setting.
§ Bilingual (English/Spanish) language proficiency preferred.
Physical & Mental Requirements : (check all that apply)
Ability to lift up to 50 pounds
Ability to sit for extended periods of time
Ability to use fine motor skills to operate office equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to South Alamo Medical Group.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Mon, 30 Dec 2013 15:00:59 GMT