Front Office Staff - FT Nights - Plano
Location: Plano, Texas
Description: First Choice Emergency Room is looking of Front Office Staff - FT Nights - Plano right now, this vacancy will be ordered in Texas. More details about this vacancy opportunity kindly see the descriptions. First Choice Emergency Room™, the nation’s leading freestanding emergency room system, is revolutionizing the delivery of emergency medical services for adult and pediatric emerge! ncies. We were named one of the 2013 Best Companies to Work for in Texas and according to Press Ganey provides the highest quality emergency medical care. First Choice ER is growing and currently has 9 locations in the Houston area, 5 in Dallas/Fort Worth, 2 in the Austin area and 1 in Colorado Springs.
The Front Office Staff is the first point of contact with patients in the facility and by telephone. This position will work in harmony with the Medical Staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. Courteously and professionally check in patients before being seen by the physician and provide secondary support to all office personnel.
Responsibilities:
Answers by phone or in person, patient inquiries regarding First Choice ER and services provided.
Stands and greets all patients and explains clearly the concept behind First Choice Emergency Rooms and pat! ient co-payment and insurance information.
Expedites emerg! ency medical cases as needed to the nurse or physician on duty.
Verifies and documents patient insurance eligibility information and co-payment amounts.
Reviews and processes patient registration forms and medical records ensuring they contain all necessary documents.
Collects fee for Prompt Pay services and co-payment.
Qualifications:
Required Skills:
Possess work ethic characteristics of honesty, integrity and accountability.
Ability to incorporate excellent customer service skills in dealing with personnel, physicians, peers and clients.
Must express information in a clear, concise and organized manner.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficiency in Microsoft Office
CPR certification
Required Education:
Associate Degree or equivalent in experience
Desired Skills:
Understanding of insurance carrier pla! n configurations in respect to calculations of coinsurance, deductibles and percentages paid.
Desired Experience:
Medical office/hospital back office
Customer Service background
Stable job history
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to First Choice Emergency Room.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy will be started on: Mon, 01 Jul 2013 03:47:42 GMT
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