Home Market Coordinator
Location: Frisco, Texas
Description: Santé Pediatric Services is at the momment seeking for Home Market Coordinator right now, this vacancy will be ordered in Texas. Further informations about this vacancy opportunity please give attention to these descriptions. Responsibilities
Manage phone calls including taking messages. Copy, fax, and file documentation. Medical record management and filing. Process reports and assist Therapists, intake and scheduling with daily tasks. Assist management and employees by performing various administrative and clerical tasks as they are requested.
Job Duties:
1. Confirm appropriate clinical documentation each month in a timely manner for visit logs. 2. Monitor patient status for treating therapists to track active census. 3. Assist Therapist in processing monthly progress reports and other duties including discharge notices and patient status forms. 4. Send copies of patient status forms via fax/mail to appropriate destination (physician, family, etc.) 5. Assist with completing patient status forms for the home markets. 6. Exhibit effective and positive interaction with all customers, including patients, parents, referral sources, and employees. Achieve >90% or higher on the Patient Satisfaction Survey in support staff areas. 7. Answer all phone calls in a courteous manner, do not leave caller on hold for extended periods of time, take written phone messages when necessary, and complete any additional forms (i.e. cancellation/no show form) pertaining to the call. 8. Perform other related duties incidental to the work described herein. 9. Review information and forms from the intake department on a daily basis. Update accounts as appropriate and file in medical records using the POS report. 10. Take calls from patients and therapists regarding cancellations, no show, and reschedule appointments. Complete the status form and follow up regarding reschedule dates. 11. Track patient account statuses via the POS report and update accordingly. 12. Track all incoming consent forms for all patients. If consent forms are missing notify the appropriate staff member to obtain. 13. Track all discharge summaries completed by therapists. Once the DC summary is complete, print and fax to Doctor, and de-activate patient account. Then updated monthly DC log. 14. Contact therapists regarding missing documentation and track. 15. Request addendums from therapist if needed and submit to the Reconciliation Clerk within 24hrs of receipt. 16. Be knowledgeable of HIPPA regulations and guidelines. Qualifications
- High School Graduate or equivalent.
- Good communication skills.
- Pleasant telephone voice and personality.
- Proficient with a personal computer while having the ability/capacity to learn more
- Excellent attendance.
- Operate common office equipment such as photocopier, fax, phone, and binding equipment.
- Proficient with Internet and E-mail (Outlook).
- Knowledge of medical records, HIPPA regulations, and confidentiality.
- Detail oriented and organized.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to Santé Pediatric Services.
Interested on this vacancy, just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Fri, 13 Jul 2012 23:25:51 GMT
Apply Home Market Coordinator Here